Empower Patient Services

With Empower Patient Services, you come first

It’s simple: we connect you with expert 1-on-1 support

Empower Patient Services is known for customer service and a dedicated care team who truly care. Why? Because our care team are there to help at every step. This is about more than just getting you started—they are genuinely invested in helping you achieve your goals. They care about you.

They go above and beyond...If we have any questions, they are there for us, it's fantastic. That's the only way I could describe them. Empower is fantastic.

Real ORLADEYO patient

Individual results may vary

In a survey of people with experience taking ORLADEYO, nearly everyone rated Empower Patient Services 10 out of 10 for excellence

aBased on data from a qualitative study of 15 people.

Getting access and getting started—here’s how we help

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Financial assistance:

Your dedicated Empower Patient Services care team will manage the insurance process and coordinate assistance based on eligibility.

  • $0 copay if you are commercially insured (up to the annual program maximum to cover out-of-pocket expenses per calendar year)b
  • Help with finding financial options for other out-of-pocket costs
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Get started quickly:

Your dedicated care team will work with your healthcare provider’s office on insurance approval. To make sure you have therapy as soon as possible, you may be eligible to access ORLADEYO while they’re working through your approval via the Quick Start Program.c

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Seamless transition:

Your dedicated care team will coordinate the process of switching to ORLADEYO from another therapy to help make the transition as seamless as possible.

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Custom delivery:

Your dedicated care team will schedule refills and deliveries for a time and location that you choose. Empower Patient Services is a specialty pharmacy and support services program all in one.

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Support while on therapy:

Your dedicated care team will continue to work with you throughout your treatment with ORLADEYO and will connect you with resources that may be helpful.

bEligibility for copay assistance: The Co-Pay Assistance Program (the Program) is for commercially insured patients. The Program is not valid for prescriptions eligible to be reimbursed, in whole or in part, by Medicaid, Medicare (including Medicare Part D), Tricare, Medigap, VA, DoD, or other federal or state programs (including any medical or state prescription drug assistance programs). No claim for reimbursement of the out-of-pocket expense amount covered by the Program shall be submitted to any third-party payer, whether public or private. The Program cannot be combined with any other rebate/coupon, free trial, or similar offer. Co-payment assistance under the Program is not transferable. The Program will provide eligible patients with 100% of their copay obligations up to the annual program maximum. The Program only applies in the United States, including Puerto Rico and other US territories, and does not apply where prohibited by law, taxed, or restricted. This does not constitute health insurance. Void where use is prohibited by your insurance provider. If your insurance situation changes you must notify the Program immediately at 1-866-536-7693. BioCryst reserves the right to rescind, revoke, or amend the Program at any time without notice. Additional details will be made available to qualified program participants.

cSubject to terms and conditions of the Quick Start program. BioCryst reserves the right to rescind, revoke, or amend the program at any time without notice.

Through Empower Patient Services, you’ll have the opportunity to connect with someone who has firsthand experience with ORLADEYO.

Meet the Empower Patient Services care team

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As soon as you enroll in Empower Patient Services, you will be assigned your dedicated care team. Get to know a little bit about your care team by reading their bios below.

Empower Patient Services is more than service—it’s partnership. To learn more about our unique offerings, give us a call at 1-866-5-EMPOWER (1-866-536-7693).